How do I cancel my membership?

If you have signed up to the weekly or unlimited membership, follow the instructions to cancel your contract.

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  • Scroll to the Autopays section and click on Terminate next to the contract you wish to cancel.

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  • You will receive the following message to verify your contract cancellation:

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  • Once confirmed, the cancellation will process immediately.

Please keep in mind that you are cancelling future charges to your account. You will not receive a refund for the current billing cycle. We reserve the right to issue refunds or credits at our sole discretion.

We will honour up to the end of your paid billing cycle, even though the system will cancel whatever is left of the current billing cycle's credit (if any). If you run into account issues, please contact us.

I'm very unfit/old. Should I come to class?

Absolutely. We have people in their forties and older attend classes and enjoy themselves, as well as people who are unfit. You may have some initial difficulty with classes as you adjust to training. Turning up to training is half the battle; the more you train, the fitter you'll be.

I have no experience with gymnastics/I am a beginner. Can I still attend?

We've designed Urban Gymnastics with all skill levels in mind, for all of our classes. We have people from all walks of life (and experience), so you will fit right in.

While we coach and train with current and ex-gymnasts, circus troupes, dancers, breakdancers, pole dancers, cheerleaders, and many other performers, we also have builders, lawyers, electricians, IT professionals, secretaries, and anything in between.

What are your prices?

It's $28 per two hour class, with cheaper options available. We are now offering weekly memberships (starting from $18/week), as well as 10 class passes (working out to $22 per class), alongside the single casual/walk in sessions.

If you want to do all the classes, our unlimited membership does that. Apparatus, stretching, tumbling, strength: you can do it all with the $40/week membership! No lock in contracts, cancellation fees, or joining fees.

You can find all of this on our website, at urbangymnastics.com.au/registration

My weekly payment was declined, what do I do?

No worries. The payment will automatically retry between 24-48 hours. Make sure your card details are up to date, and there is enough money on the account for the transaction.

If you update your billing information, the payment will automatically retry.

Once the payment has been processed successfully, the credit will "backdate" and activate for the scheduled date.

Example timeline – membership renewing weekly every Monday

  • Membership renewal on Monday 1st
  • Transaction processed Monday 1st
  • Membership renewal on Monday 8th
  • Card declined Monday 8th
  • Retry again on Tuesday 9th
  • Transaction processed Tuesday 9th
  • Credit applied to account, backdated to Monday 8th