If you have signed up to the weekly or unlimited membership, follow the instructions to cancel your contract.
- Log into your account at urbangymnastics.com.au/mindbody and go to My Info > Account.
- Scroll to the Autopays section and click on Terminate next to the contract you wish to cancel.
- You will receive the following message to verify your contract cancellation:
- Once confirmed, the cancellation will process immediately.
Please keep in mind that you are cancelling future charges to your account. You will not receive a refund for the current billing cycle. We reserve the right to issue refunds or credits at our sole discretion.
We will honour up to the end of your paid billing cycle, even though the system will cancel whatever is left of the current billing cycle's credit (if any). If you run into account issues, please contact us.